Introduction
We’re excited to welcome you to a new approach to vacation rental management! Meet HomePage, our new product to redefine your guests’ digital experience – all while earning up to an additional $20k a year per listing via our upselling partners.
HomePage is a singular, cohesive page that not only elevates guest satisfaction but also unlocks new revenue streams for your properties. With HomePage, you can now centralize all your essential rental links in one user-friendly interface, transforming every guest interaction into a potential revenue opportunity. From personalized guidebook hosting to enticing upsell options, discover how to use HomePage to amplify both your guests’ experience and your bottom line.
You can view a sample of a StayFi HomePage here.
HomePage Product Overview & Set-Up
Product Overview
HomePage combines crucial vacation rental resources and upselling opportunities into a singular platform, offering:
- Natively Integrated Upselling Opportunities
- Seamlessly connect with our partner networks The Host Co. and Viator to earn commissions from local amenities and experiences that enhance your guests’ experience.
- Streamlined Guest Access
- Centralize essential resources such as digital guidebooks, direct website links, and a ‘Book Again’ option to enhance guest convenience and loyalty.
- Maximized Engagement & Revenue via Guest Communication
- Utilize HomePage alongside StayFi’s communication tools for effective upselling and enhanced guest retention via email, SMS, in-home QR code, and PMS synchronization.
Set-Up Directions
To start transforming your guest experience with HomePage, visit our comprehensive setup guide at Setting Up Your WiFi Experience. Here, you’ll find step-by-step instructions on customizing HomePage to align with your brand, integrating upselling partners, and more.
Best Practices for HomePage Success
Optimizing HomePage
- Property-Level Customization: Make sure you add information for HomePage at the property level if you have customized guidebooks or unique upsell options.
- Clear Categorization: Organize HomePage content in a clear, intuitive manner, making it easy for guests to navigate and find what they’re looking for.
- Personalization: Customize HomePage for each property to highlight unique features and local recommendations, enhancing the guest’s experience.
- Regular Content Updates: Keep HomePage current by regularly updating links when needed to your guidebook, properties, and any other custom buttons you’ve built.
Offering Top-Tier Amenities with The Host Co.
- Curated Product Selection: Select products that reflect your property’s unique appeal and guest preferences. Ensure offerings are both desirable and deliverable.
- Engaging Product Descriptions: Use compelling descriptions and high-quality images to make each listing attractive and informative.
Providing Unique Local Experiences via Viator
- Experience Curation: Handpick experiences that align with your guests’ interests, including both popular attractions and hidden gems.
- Authentic Recommendations: Enhance credibility by sharing personal experiences or guest testimonials related to the Viator offerings.
Sharing HomePage
- Email & SMS Messaging: Embed HomePage links within email and SMS marketing campaigns to guide guests directly to valuable resources and upselling opportunities.
- QR Code Accessibility: Deploy QR codes within your properties for easy guest access to HomePage, promoting immediate engagement with the content.
- PMS Messaging: Ensure a seamless guest experience by adding your HomePage link to your Property Management System messaging, showcasing upsell options in advance to drive revenue even further.
Conclusion
HomePage is an invaluable tool for vacation rental owners, offering a blend of guest service enhancement and revenue growth. By adhering to these best practices and continuously refining your approach, you can fully harness the potential of HomePage to improve guest satisfaction and increase your revenue streams.
