Hostfully PMS Review: Pricing, Features, Integrations, Reviews, Devices for Vacation Rentals

Hostfully is a property management system (PMS) that helps multi-property vacation rental managers streamline daily tasks and scale with confidence. 

Whether you’re running a few Airbnbs or managing 100+ units, this review will walk you through everything you need to know, from Hostfully pricing and core features to its integrations and device compatibility. 

You’ll also hear highlights from real Hostfully customer feedback to see how the platform performs in day-to-day use.

What Is Hostfully? Overview and Who It’s For

Hostfully is a vacation rental management software that combines channel management, direct booking systems, and automation tools to help short-term rental (STR) hosts streamline their operations.

Hostfully is ideal for:

• Portfolios of 5–100+ listings needing centralized calendar, rates, and multi-channel sync

• Teams with dedicated ops staff who can configure workflows and automations

• Managers who require owner statements and light accounting exports, not full ERP

Hostfully might NOT be ideal if:

• You have 1–3 listings and only need basic calendar sync or a simple website

• Your team is new to PMS tools and prefers minimal setup complexity.

Pricing and Plans

Last checked: August 11, 2025 (pricing reflects monthly, with ~10% discount available for annual billing)

If you have 1–3 listings: Start with the Starter Plan, which delivers core PMS features and onboarding.

If you have 10–20 listings: The Pro Plus Plan fits best, offering automation, direct messaging, and team tools without moving to enterprise pricing.

Starter – $129

The Starter Plan is perfect for property managers who are just beginning to grow their vacation rental business. Priced at $129 per month, this Hostfully pricing plan covers up to 4 listings and includes:

• A full-scale property management solution with API synchronization across all major booking channels.

• Access to the Hostfully Mobile App, making it easy to manage properties on the go.

• Live onboarding support, including a 1:1 onboarding call to help you get started smoothly.

Best for: Property managers with 1 to 4 listings who are looking to test direct bookings for the first time.

Pro – $229

Designed for growing businesses, the Pro Plan covers up to 11 listings and expands on the Starter features.

This Hostfully pricing plan provides advanced functionalities for enhanced efficiency and customer engagements, including private labeling for a professional, branded guest experience and team roles to enable better collaboration and access management.

Best for: Property managers with 5 to 10 listings that need branding and team access.

Pro Plus – $285

The Pro Plus Plan features all the same features and advanced functionalities of the Pro Plan, but with the capacity to support up to 19 property listings.

With Pro Plus, you get access to automated messaging through InboxAI to simplify and personalize guest communication. There are also additional messaging options, including SMS and WhatsApp, and digital signatures for contracts and other documents.

Best for: Growing teams that want deeper automation.

Premium – Custom Quote

For property managers scaling to 20 or more listings, the Premium Plan offers all the Pro Plus features along with added perks to support advanced operational needs. Consider the premium plan if you’re looking for:

• Full API access for custom integrations

• Custom engineering support 

• Unlimited in-app support calls for instant assistance and troubleshooting

Their custom pricing structure caters to property managers of all sizes, with packages scaling as your business grows. 

Key Features

Channel Manager and Listing Sync

Hostfully’s PMS offers a seamless solution for listing and syncing properties across major platforms like Airbnb, Vrbo, and Booking.com. This Hostfully integration ensures your rates, availability, and content are updated automatically.

Why it matters:

• Saves hours of repetitive listing updates across platforms

• Reduces booking errors through real-time calendar and rate sync

• Maintains consistent branding and descriptions everywhere

Example: A property manager with 12 listings can adjust their peak-season rates in Hostfully, and the changes instantly update across Airbnb, Vrbo, and their direct-booking site.

First-week checklist:

1. Map taxes and fees for each OTA connection

2. Spot check 10 listings for images and amenities accuracy

3. Test blocking a date to ensure instant channel updates

4. Test a reservation to confirm it flows correctly across platforms

Reservations and Calendar

Hostfully’s centralized system streamlines reservations, allowing property managers to track bookings and manage calendars effortlessly. Hostfully direct booking capabilities are also supported, helping users drive revenue without relying on third-party platforms.

Why it matters:

• Provides one source of truth for occupancy and availability

• Supports quick conflict resolution and booking changes

• Improves visibility for teams managing multiple properties

Example: When a repeat guest calls to shift dates, you can quickly adjust the reservation in Hostfully, which will instantly sync to all connected channels.

Note: Manual review may still be required for offline bookings, modified reservations, or when damage claims are in dispute.

Practical flow:

1. On booking confirmation: Hold security deposit via connected payment processor

2. T-24h before check-in: Send guest arrival instructions automatically

3. T+24h after checkout: Release deposit hold if no damage reported

Payments

Hostfully integrates with payment processors like Stripe, Authorize.net, and PayPal to collect secure online payments. You can configure deposits, balance payments, and automated reminders, and track transactions from one dashboard.

Why it matters:

• Streamlines payment collection and reconciliation

• Reduces no-shows with upfront deposits

• Supports flexible payment schedules for different guest types

Example: Charge 30% of the rental rate upfront, with the balance auto-charged 14 days before arrival via Stripe.

Note: Hostfully supports refunds and partial authorizations, though OTA-linked transactions follow that channel’s policy.

Guest Messaging and Unified Inbox

The unified inbox brings all guest communication (email, SMS, and OTA messages) into one screen. You can use templates, automation, and AI-assisted replies to speed up response times.

Why it matters:

• Reduces missed messages by consolidating all channels

• Cuts response times with pre-built and AI-suggested replies

• Improves guest experience through consistent tone and quick responses

Example: When a guest sends a question on Airbnb; Hostfully’s inbox flags it, allowing you to reply within minutes from the same interface.

Template ideas mapped to triggers:

• T-24h before check-in: Email + SMS with arrival instructions, parking details, and door code

• T+1h after check-in: Welcome message with WiFi password, house rules, and local tips

• T+24h after checkout: Review request plus a discount code for direct bookings

Automation and Workflows

With Hostfully automation, repetitive tasks like booking confirmations and payment reminders are handled automatically, saving time and enhancing operational efficiency. You can also chain actions together for more complex workflows.

Why it matters:

• Saves hours of manual admin work per week

• Ensures consistency in guest communication and task handoffs

• Reduces risk of errors during busy turnover days

Workflow example: On booking confirmation, automatically create a cleaning task with a required photo checklist. If the task is overdue by more than 4 hours, the system notifies both the property manager and owner.

App and API

Hostfully Mobile App

The Hostfully mobile app puts essential property management tools in your pocket, so you can stay connected and in control wherever you are.

• Modify rates on the go to respond to market demand

• Reply to guest messages quickly for better communication

• Reassign housekeeping tasks on turn days to keep operations smooth

Note: For complex tasks like detailed reporting or bulk updates, the desktop platform still offers a more comprehensive experience.

Hostfully API

Hostfully’s intuitive interface simplifies navigation and extends the platform’s functionality beyond native features, allowing you to:

• Push booking events and guest data to a centralized data warehouse for deeper analytics

• Sync owner statements automatically with external accounting software to streamline financial management

Use the API when you need real-time, customized data exchanges. For standard tasks, Hostfully’s built-in integrations are usually sufficient and easier to manage.

Integrations

Hostfully PMS offers a broad range of integrations designed to streamline your vacation rental operations:

• Distribution – Sync your listings across major platforms like Airbnb, Booking.com, and Vrbo for seamless multi-channel management.

• Payments – Connect with payment gateways such as Stripe and PayPal to securely process bookings and deposits.

• Guest Marketing – Integrate with marketing platforms like StayFi, which auto-imports guest emails collected via WiFi login portals directly into your email and SMS campaigns, enabling targeted upsells, review requests, and rebooking flows.

• Operations & Accounting – Link to housekeeping, maintenance, and accounting tools for streamlined task management and financial tracking.