Hostfully is a property management system (PMS) that helps multi-property vacation rental managers streamline daily tasks and scale with confidence.
Whether you’re running a few Airbnbs or managing a growing portfolio, this review will walk you through everything you need to know, from Hostfully pricing and core features to its integrations and device compatibility.
You’ll also hear highlights from real Hostfully customer feedback to see how the platform performs in day-to-day use.
What Is Hostfully? Overview and Who It’s For
Hostfully is a vacation rental management software positioned as “The Growth PMS” for short-term rental operators looking to scale quickly. The platform combines channel management, direct booking tools, automation, guest communication, and reporting into a single system designed to help growing STR businesses streamline operations without outgrowing their PMS too soon.
Hostfully is ideal for:
- Growing portfolios, especially operators scaling into the 10-50 listing range
- Teams with dedicated ops staff who can configure workflows and automations
- Managers who need flexible owner reporting, operational visibility, and accounting-friendly exports across multiple properties
Hostfully might NOT be ideal if:
- You only manage 1-3 listings and need a very basic calendar sync tool
- Your team wants a plug-and-play system with minimal setup or very limited automation needs
Pricing and Plans
Last checked: June 15, 2026
Plan | Monthly from | Included Listings | Notable Limits | Best for |
Growth | $15 per property/month + platform fee | 1-50 listings | Includes full-scale PMS, 24/7 customer support, mobile app, 1% payment gateway fee, and 0.85% direct booking fee | Growing STR operators needing scalable PMS tools |
Pro | $25 per property/month + platform fee | 1-199 listings | Includes everything in Growth, plus no payment gateway fee, no commissions on direct bookings, dedicated CSM, additional onboarding support, and annual business review | Scaling vacation rental teams needing stronger operational support |
If you have a growing portfolio: Start with the Growth plan, which gives short-term rental operators core PMS tools, automation, channel management, direct booking support, and guest communication features.
If you have a larger scaling portfolio: The Pro plan fits best, offering more advanced workflows and support for operators managing larger vacation rental businesses.
Growth – $15 per property/month
The Growth plan is built for short-term rental operators who want to grow their portfolio with a scalable PMS. This Hostfully pricing plan starts at $15 per property per month and supports operators managing 1-50 listings. It includes:
- Core PMS tools for managing vacation rental operations
- Channel management and direct booking support
- Guest communication, automation, and reporting features
Best for: Growing STR operators that need a scalable PMS to support portfolio growth.
Pro – $25 per property/month
The Pro plan is built for vacation rental teams that need more advanced workflows and support as they scale. This Hostfully pricing plan starts at $25 per property per month and supports operators managing 51-199 listings. It includes:
- More advanced operational workflows
- Portfolio management support for larger vacation rental teams
- Additional flexibility for scaling operations
Best for: Scaling vacation rental operators that need advanced workflows and stronger portfolio support.
API Access, Devices, and Screen & Protect are available as optional add-ons.
Key Features
Channel Manager and Listing Sync
Hostfully’s PMS offers a seamless solution for listing and syncing properties across major platforms like Airbnb, Vrbo, and Booking.com. This Hostfully integration ensures your rates, availability, and content are updated automatically.
Why it matters:
Saves hours of repetitive listing updates across platforms
Reduces booking errors through real-time calendar and rate sync
Maintains consistent branding and descriptions everywhere
Example: A property manager with 12 listings can adjust their peak-season rates in Hostfully, and the changes instantly update across Airbnb, Vrbo, and their direct-booking site.
First-week checklist:
Map taxes and fees for each OTA connection
Spot check 10 listings for images and amenities accuracy
Test blocking a date to ensure instant channel updates
Test a reservation to confirm it flows correctly across platforms
Reservations and Calendar
Hostfully’s centralized system streamlines reservations, allowing property managers to track bookings and manage calendars effortlessly. Hostfully direct booking capabilities are also supported, helping users drive revenue without relying on third-party platforms.
Why it matters:
Provides one source of truth for occupancy and availability
Supports quick conflict resolution and booking changes
Improves visibility for teams managing multiple properties
Example: When a repeat guest calls to shift dates, you can quickly adjust the reservation in Hostfully, which will instantly sync to all connected channels.
Note: Manual review may still be required for offline bookings, modified reservations, or when damage claims are in dispute.
Practical flow:
On booking confirmation: Hold security deposit via connected payment processor
T-24h before check-in: Send guest arrival instructions automatically
T+24h after checkout: Release deposit hold if no damage reported
Payments
Hostfully integrates with payment processors like Stripe, Authorize.net, and PayPal to collect secure online payments. You can configure deposits, balance payments, and automated reminders, and track transactions from one dashboard.
Why it matters:
Streamlines payment collection and reconciliation
Reduces no-shows with upfront deposits
Supports flexible payment schedules for different guest types
Example: Charge 30% of the rental rate upfront, with the balance auto-charged 14 days before arrival via Stripe.
Note: Hostfully supports refunds and partial authorizations, though OTA-linked transactions follow that channel’s policy.
Guest Messaging and Unified Inbox
The unified inbox brings all guest communication (email, SMS, and OTA messages) into one screen. You can use templates, automation, and AI-assisted replies to speed up response times.
Why it matters:
Reduces missed messages by consolidating all channels
Cuts response times with pre-built and AI-suggested replies
Improves guest experience through consistent tone and quick responses
Example: When a guest sends a question on Airbnb; Hostfully’s inbox flags it, allowing you to reply within minutes from the same interface.
Template ideas mapped to triggers:
T-24h before check-in: Email + SMS with arrival instructions, parking details, and door code
T+1h after check-in: Welcome message with WiFi password, house rules, and local tips
T+24h after checkout: Review request plus a discount code for direct bookings
Automation and Workflows
With Hostfully automation, repetitive tasks like booking confirmations and payment reminders are handled automatically, saving time and enhancing operational efficiency. You can also chain actions together for more complex workflows.
Why it matters:
Saves hours of manual admin work per week
Ensures consistency in guest communication and task handoffs
Reduces risk of errors during busy turnover days
Workflow example: On booking confirmation, automatically create a cleaning task with a required photo checklist. If the task is overdue by more than 4 hours, the system notifies both the property manager and owner.
App and API
Hostfully Mobile App
The Hostfully mobile app puts essential property management tools in your pocket, so you can stay connected and in control wherever you are.
Modify rates on the go to respond to market demand
Reply to guest messages quickly for better communication
Reassign housekeeping tasks on turn days to keep operations smooth
Note: For complex tasks like detailed reporting or bulk updates, the desktop platform still offers a more comprehensive experience.
Hostfully API
Hostfully’s intuitive interface simplifies navigation and extends the platform’s functionality beyond native features, allowing you to:
Push booking events and guest data to a centralized data warehouse for deeper analytics
Sync owner statements automatically with external accounting software to streamline financial management
Use the Hostfully API when you need real-time, customized data exchanges. For standard tasks, Hostfully’s built-in integrations are usually sufficient and easier to manage.
Integrations
Hostfully PMS offers a broad range of integrations designed to streamline your vacation rental operations:
Distribution – Sync your listings across major platforms like Airbnb, Booking.com, and Vrbo for seamless multi-channel management.
Payments – Connect with payment gateways such as Stripe and PayPal to securely process bookings and deposits.
Guest Marketing – Integrate with marketing platforms like StayFi, which auto-imports guest emails collected via WiFi login portals directly into your email and SMS campaigns, enabling targeted upsells, review requests, and rebooking flows.
Operations & Accounting – Link to housekeeping, maintenance, and accounting tools for streamlined task management and financial tracking.
Need a Simpler Way to Grow Repeat Bookings?
StayFi turns guest WiFi into a branded tool for data capture, smarter marketing, and stronger guest retention.
Devices and Smart Hardware Integrations
Hostfully integrates with a variety of smart devices through third-party partners, allowing you to streamline routine tasks, increase security, and provide real-time insights. Examples include smart locks via RemoteLock, Operto, or PointCentral, noise monitoring via NoiseAware or Minut, and thermostat control via Operto or PointCentral. These capabilities come from integrations, not native Hostfully features. By connecting these devices to Hostfully, you gain greater control and automation, freeing up time and reducing the risk of operational issues.
Device Category | Capabilities |
Smart Locks | Keyless entry, allowing guests to check themselves in without physical keys or meet-and-greet logistics |
Noise Monitors | Real-time excessive noise alerts, helping you maintain neighborhood peace and prevent complaints and potential fines. |
Thermostats | Remote control of heating and cooling optimizes energy usage and ensures your property is comfortable upon your guests arrival. |
Smart Lights | Automated lighting for ambiance and security |
Security Cameras | Enhanced property monitoring and guest safety |
Leak Detectors | Early water leak alerts to prevent costly damage |
Security & Compliance
Hostfully prioritizes security and compliance with GDPR-compliant guest data handling, PCI-certified payment processing, and SOC 2–audited hosting infrastructure. This ensures your vacation rental business meets key legal and industry standards—critical for multi-region hosts managing sensitive data across jurisdictions.
Performance and Scalability
Hostfully is known for its reliable performance, with a cloud-based infrastructure that ensures speed and uptime. The platform’s scalability is supported by various Hostfully API and third-party Hostfully integrations, making it a versatile choice for growing businesses.
Case snapshot: A growing vacation rental team scaled from 6 to 50 properties while saving 156 hours of work each week. After moving to Hostfully, they automated guest messaging, centralized reservations across channels, and synced cleaning and maintenance tasks with each new booking. The drop in manual work reduced double-booking risk, sped up turnarounds, and gave managers real-time visibility, which let them handle peak season demand without adding headcount (Hostfully).
Reviews and Ratings Snapshot
Let’s take a look at some of the key Hostfully pros and cons based on real Hostfully reviews and user feedback.
Pros
- Easy onboarding process with clear setup guidance
“I was able to finish Hostfully successfully in a very short period of time. Very happy with the entire onboarding process.” – Review from Trustpilot. - Responsive and helpful customer support
“Their chat support has been great so far — super responsive and helpful whenever I’ve had a question.” – Review from Trustpilot. - Clean, intuitive interface for day-to-day tasks
“It makes property management super easy with tools that streamline bookings, guest communication, and guidebooks.” – Review from Trustpilot. - Robust channel management with reliable syncing
“Hostfully takes a lot of work and worry out of managing our listings and guest experience.” – Review from Capterra.
Cons
- Potential learning curve during onboarding
“Hostfully can be difficult to learn, set-up, and deploy.” – Review from Capterra.
Mitigation: Leverage Hostfully’s support through their live onboarding and 1:1 call that is included in all plans.
Direct Booking Site Examples
To deliver an idea of what capabilities Hostfully offers, we have sourced examples of direct booking sites using their direct booking engine.
Elite Vacation Retreats
The Elite Vacation Retreats website features a prominent above-the-fold call-to-action that drives immediate bookings. Additionally, the intuitive booking interface allows users to quickly check availability, streamlining the reservation process.
Home Sweet Hudson
The Home Sweet Hudson website has intuitive filtering options, enabling users to narrow down their search by location, price range, property type, and specific amenities. Each listing is presented with a clean, visually appealing card.
Wydaho Properties
On the Wydaho Properties’ website, the availability calendar is prominently displayed on each property page. Then, during the booking process, all applicable fees are transparently listed before finalizing the reservation, ensuring guests are fully informed of the total cost.
Support and Resources
Hostfully offers customer support through various channels and resources.
Support Channels:
- 24/7 support by chat, email, and phone
- An optional self-serve AI knowledge bot that helps resolve over 70% of customer questions in one interaction
- Live onboarding support (during office hours)
- 1:1 onboarding call
Self-Serve Resources:
- Comprehensive knowledge base and FAQs
- Video tutorials and webinars
- Facebook group for peer support
Hostfully’s guided onboarding process typically lasts 1–2 weeks, including account setup, data import, and training sessions tailored to your team size and portfolio.
Pre-Kickoff Checklist:
- Gather property details and media (photos, descriptions)
- Compile existing booking and calendar data (iCal or CSV)
- Prepare channel login credentials for sync setup
- List any specific workflows or integrations needed for your operation
Comparisons and Alternatives
Here are some alternative vacation rental software that may be a better fit for your business’s needs:
Platform | What is it? | Entry price | Best for |
User-friendly all-in-one builder with drag-and-drop website and integrated channel manager | Starts at $16/month (Starter Plan) | Small to medium hosts wanting easy setup and website builder | |
Simple, modern interface with excellent channel syncing and automated messaging | Pricing varies by plan and portfolio size | Small to medium portfolios prioritizing ease of use and automation | |
Streamlined PMS focusing on multi-channel management and automation for growing portfolios | From $100/month, with no maximum number of properties | Growing property managers needing scalable automation |
Read more: Hostfully vs Hostaway: A Side-by-Side Comparison
Conclusion
Hostfully PMS stands out as a powerful property management solution, offering a range of tools and integrations. If you’re still unsure if it’s right for you:
Choose Hostfully if:
- You manage multiple properties and need a scalable, reliable PMS with robust automation and integrations.
- You want built-in tools like automated guest messaging, a branded guidebook, and a dedicated mobile app.
- You value strong customer support and a platform that can grow with your vacation rental business.
Consider alternatives if:
- You are just starting out with only one or two properties and prefer a simpler, lower-cost solution.
- You need a PMS with a gentler learning curve or more beginner-friendly website building features.
- Pricing or advanced features feel beyond your current needs or budget.
Need a Simpler Way to Grow Repeat Bookings?
StayFi turns guest WiFi into a branded tool for data capture, smarter marketing, and stronger guest retention.
FAQs
What is Hostfully?
Hostfully is a comprehensive property management system (PMS) designed for vacation rental managers. It offers tools like automated messaging, a branded guidebook, and integrations with major booking channels to streamline operations and enhance guest experiences.
Is Hostfully legit?
Yes, Hostfully is a reputable PMS trusted by thousands of property managers worldwide. It offers secure, GDPR-compliant data handling and reliable customer support. See the Hostfully review section to discover what current users are saying.
How much does Hostfully cost?
Hostfully pricing starts at $15 per property per month for the Growth plan and $25 per property per month for the Pro plan, plus a platform fee. API Access, Devices, and Screen & Protect are available as optional add-ons, so the final cost depends on the selected plan, portfolio size, and additional features.
Is there a free trial for Hostfully?
Hostfully does not offer a free trial. However, they provide a free, personalized demo where you can explore the platform’s features tailored to your business needs
How does Hostfully compare to Hostaway?
Hostfully and Hostaway both offer property management solutions, but Hostfully stands out for its direct booking tools, automated guest messaging, customizable workflows, branded guidebooks, and 24/7 customer support.
