We’re thrilled to announce our newest partnership with Guest Manual, an AI-first guest experience platform designed to reduce host workload, improve communication, and drive more 5-star reviews. When paired with StayFi’s guest data collection and automated marketing tools, this is a powerful combination for vacation rental managers who want to deliver seamless, scalable hospitality.
Why This Partnership Matters
Short-term rental operators know that delivering a memorable guest experience requires more than just great linens and a clean property. It’s about clear communication, timely support, and making each guest feel like a VIP—even at scale.
With StayFi and Guest Manual, you can:
- Automate communications before, during, and after the stay
- Give guests 24/7 access to answers and recommendations via an AI-powered concierge
- Promote upsells, activities, and your brand using WiFi marketing and intelligent guidebooks
- Increase reviews, reduce questions, and boost return stays—all without lifting a finger
What Guest Manual Does
Guest Manual makes it simple to create a sleek digital guidebook that acts like your property’s own mobile app—no download required. It combines all your house rules, local recommendations, check-in details, and smart home instructions into one beautiful interface, complete with:
- House Essentials: Clear, step-by-step instructions for check-in/out, appliance use, house rules, and any property quirks, so hosts spend less time troubleshooting and answering repeat questions.
- AI-Powered Concierge: An on-demand chat assistant that answers questions about the property such as “How do I work the smart lock?, as well as questions regarding nearby restaurants, attractions, and hidden local gems, 24/7.
- App-like Experience: Guest Manual delivers a native-app–style experience: swipeable menus, touch-friendly navigation, instant loading, and AI chat. All with intuitive controls and no download, making it feel like your own custom property app.
- Rich Multimedia Content: Embed photos or videos to better explain all in one seamless interface.
It’s not just a guide—it’s a digital concierge that saves you time and makes guests feel supported around the clock.
Why Use StayFi with Guest Manual?
With StayFi, you collect every guest’s email address through branded WiFi login—not just the booker’s. Then, you use that data to automate marketing flows like:
- Pre-arrival emails with property details and Guest Manual links via StayFi HomePage for a complete guest experience.
- Automatic emails & SMS messages at WiFi login with upsells or check-in tips
- Post-stay emails encouraging 5-star reviews and repeat bookings
- Personalized campaigns for special offers, nearby stays, and more
When combined with Guest Manual, you can direct guests to everything they need—before they even ask.
Real-World Use Cases
Let’s say a guest arrives at your property:
- Before Check-In: They receive an automated StayFi email with a link to your HomePage and Guest Manual, where they can review house rules, see early check-in options, and preview commissionable local activities.
- At Check-In: They connect to the WiFi and instantly receive a StayFi-branded welcome SMS and email, directing them to your Guest Manual with answers to FAQs and smart home instructions.
- During the Stay: Guests use the AI concierge to ask things like, “How do I work the fireplace?” or “What’s the best brunch nearby?”
- After the Stay: StayFi automatically triggers a message encouraging a 5-star review and promoting your direct booking site for their next visit.
Less back-and-forth, better guest reviews.
Special Offers
To celebrate this partnership, we’re offering exclusive discounts for each platform’s users:
🔹 Guest Manual customers get 50% off their first 3 months of StayFi with code: GUESTMANUAL
🔹 StayFi customers get 1 month of Guest Manual for free with code STAYFI10 for their Starter plan (one property) and code STAYFI30 for their Pro plan (up to 5 properties) for both monthly and annual options
Head to guestmanual.com or stayfi.com to learn more and start saving time while delivering even better guest experiences.
