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IGMS Review: Features to Simplify Property Management

iGMS PMS Review

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Managing short-term rentals efficiently requires a reliable property management software that streamlines operations, automates tasks, and enhances guest communication. IGMS is a well-known vacation rental management platform that offers automation tools, multi-channel integration, and financial tracking to help hosts and property managers stay organized. In this IGMS review, we will explore its key features, pricing, and integrations to determine whether it is the right choice for your rental business.

Key Features of IGMS

IGMS integrates with major OTAs (Online Travel Agencies) like Airbnb, Vrbo, Booking.com, and Expedia, allowing property managers to manage multiple listings from a single dashboard. The automated synchronization of availability, rates, and reservations reduces the risk of double bookings and ensures seamless guest experiences.

One of the standout features of the IGMS app is its automated messaging system, which enhances communication with guests. Pre-set message templates allow hosts to send confirmation emails, check-in instructions, and review requests automatically, ensuring timely and professional interactions without manual effort.

IGMS simplifies team collaboration by allowing property managers to assign tasks to cleaners and maintenance staff. The platform sends real-time notifications about upcoming bookings, check-outs, and scheduled cleanings, ensuring efficient operations without delays.

With built-in payment processing, IGMS allows hosts to accept direct bookings and manage transactions securely. Additionally, its financial tracking tools provide reports on revenue, expenses, and guest payments, making it easier for property owners to track profitability.

IGMS enables hosts to create their own direct booking website, allowing them to reduce dependency on OTAs and avoid high commission fees. The customizable templates make it easy to set up a professional-looking website that aligns with the brand’s identity.

The multi-calendar feature in IGMS provides a centralized view of all reservations across different platforms. Property managers can adjust pricing, block dates, and track guest stays efficiently from one place.

IGMS Pricing

Understanding IGMS pricing is crucial for hosts looking to invest in a rental management solution. IGMS offers a flexible pricing model, allowing users to choose between a pay-per-booking plan or a subscription-based plan depending on their business size and needs.

Flex Plan

  • Cost:Minimum $20 per property per month, plus $1 per booked night
  • Features:
    • Essential tools including Channel Management
    • Automation, Integrations, and Direct Bookings
    • Access to the iGMS Help Center
    • AI-Driven Replies feature

Host Plan

  • Cost:$18 per property per month (up to 2 properties)
  • Features:
    • Includes all features of the Flex Plan

Pro Plan

  • Cost:$21 per property per month
  • Features:
    • Comprehensive suite including all Host Plan features
    • Market Insights and Auto-translation for messages
    • Bookable Website, White Label, and Open API
    • Brand Management and Property Owner Portal
    • Guest Support Tracking Tool
    • Customer Success Manager for accounts with 20+ properties

This pricing structure provides tailored options to meet different property management needs, helping hosts streamline operations efficiently.

IGMS Integrations

Seamless IGMS integrations with third-party software enhance its functionality. Some of the most notable integrations include:

  • OTAs:Airbnb, Vrbo, Booking.com, Expedia
  • Dynamic Pricing Tools:PriceLabs, Wheelhouse
  • Payment Processors:Stripe, PayPal
  • Smart Locks & Home Automation: Igloohome, RemoteLock

These integrations allow property managers to automate pricing, secure bookings, and streamline operations without relying on multiple platforms.

User Reviews: What Customers Say About IGMS

Before diving into individual reviews, it’s important to note that IGMS is highly rated for its automation, ease of use, and integrations. However, some users have pointed out certain limitations, such as occasional glitches in the messaging system. Below is a mix of positive and critical real user reviews from IGMS’s official website.

Laura M., Property Manager
"IGMS has completely transformed how we manage our short-term rentals. The automation tools save us hours every week, and the multi-calendar feature keeps everything organized!"
James T., Airbnb Host
"The guest messaging automation is a lifesaver! We never miss a check-in message or a review request anymore. Our response rate has improved significantly."
Sarah W., Vacation Rental Owner
"Being able to manage all listings from a single dashboard has been a game-changer. Plus, the integration with PriceLabs ensures we always get competitive pricing."
Mark R., Short-Term Rental Operator
"The platform works well for the most part, but there have been a few issues with messages not being sent on time. Would love to see more reliability in this area."
Emma K., Airbnb Host
"IGMS is great for automation, but the learning curve was steeper than expected. It took me some time to get used to all the features."

Final Verdict: Is IGMS Worth It?

IGMS is a powerful property management software designed for hosts looking to automate tasks, manage multiple channels, and improve guest communication. Its flexible pricing options, integrations, and automation features make it an excellent choice for both small-scale hosts and professional property managers.

  • Choose IGMS if you need:Advanced guest messaging automation, multi-platform management, and an easy-to-use dashboard.
  • Look elsewhere if you need:More advanced analytics or a simpler learning curve.

For property managers looking for a balance of affordability, efficiency, and automation, IGMS remains a top contender in the vacation rental software market.

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Picture of Troy Ibarra

Troy Ibarra

Head of Marketing for StayFi

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