StayFi Email Marketing is the only tool designed specifically for vacation rental operators to drive more direct bookings, re-engage guests, and streamline guest communication. Whether you’re just starting with email marketing or looking for advanced tools like automations and PMS-integrated property features, StayFi’s solutions make it easy to save time, increase revenue, and connect with your guests.
Get started in minutes, create campaigns in seconds, and increase direct bookings exponentially.
What’s Special About StayFi Email Plus? 📧
Designed for Short-Term Rentals
Unlike generic email tools, StayFi is tailored for the unique needs of short-term rental hosts and property managers. With guest data collection, automated journeys, and PMS integration, you have all the tools you need to grow direct bookings, increase guest loyalty, and reduce OTA reliance.
StayFi Email Marketing Features
The Highlights
- Send Unlimited Emails
- Ready-to-Send Newsletters & Automations
- Collect Guest Data Without Hardware
- Automatically Add Properties to Emails
- Drag and Drop Email Builder (with 100s of Customizable Templates)
- Seamless PMS Integration
- Unbeatable Pricing
Key Features
- Ready-to-Send Newsletter Campaigns
- Ready-to-Send Email Automations
- Pre-Arrival Guest Data Collection
- Property AutoFill
Ready-to-Send Newsletters & Campaigns
Create beautiful, branded newsletters and promotions in minutes with StayFi’s customizable templates that increase rebookings and revenue in seconds:
- Upcoming Availability: Automatically showcase properties with open dates, synced from your PMS in any email template (Email Plus Exclusive).
- General Newsletter: Share updates, promotions, and top bookable properties.
- Promo Campaigns: Perfect for flash sales, special events, or cancellations.
Upcoming Availability Campaign
The Upcoming Availability Newsletter is a ready-to-send campaign designed to help you fill last-minute gaps in your booking calendar. By showcasing properties with upcoming open dates, this email drives occupancy while targeting guests likely to book quickly.
Features and Details:
- PMS Integration: Automatically pulls availability data from your property management system (PMS), ensuring accurate and up-to-date property listings.
- Compelling Visuals: Includes property images, descriptions, and rates to grab attention and inspire immediate bookings.
- Personalized Messaging: Tailors email content to your audience, highlighting properties that fit their preferences or past stays.
- Direct Booking Links: Provides easy-to-click links for guests to book directly, avoiding OTA fees.
Benefits:
- Saves time with automated property insertion and pre-designed email templates.
- Maximizes occupancy by targeting guests with properties that fit their needs and dates.
- Reduces reliance on OTAs with direct booking links.
General Newsletter Campaign
The General Newsletter is a versatile email campaign for building long-term relationships with your guest base. Use it to share updates, travel inspiration, or special content that keeps your audience engaged with your brand year-round.
Features and Details:
- Brand Storytelling: Share updates about your properties, local attractions, or seasonal activities to keep guests connected to your brand.
- Engagement-Driven Content: Include travel tips, destination guides, and upcoming events to inspire future stays.
- Portfolio Highlights: Showcase your best properties or feature guest testimonials and reviews to build trust.
- Customizable Layouts: Easily tailor templates to your branding and desired messaging.
Benefits:
- Keeps your brand top of mind, even during off-seasons.
- Builds loyalty and trust by providing valuable, engaging content.
- Encourages guests to return by showcasing new opportunities or exclusive offers.
Promo Campaign
The Promo Campaign Newsletter is a ready-to-send email campaign designed to drive immediate bookings by promoting time-sensitive deals, sales, or special offers. This campaign is ideal for flash sales, last-minute cancellations, or seasonal promotions.
Features and Details:
- Exclusive Offers: Highlight limited-time discounts or perks, such as early booking rates or package deals.
- Sense of Urgency: Use countdowns, deadlines, or “book now” language to encourage quick action.
- Highlight Key Properties: Feature specific properties that align with the promotion to maximize impact.
- Targeted Audience: Send to specific guest segments based on past stays, preferences, or location.
Benefits:
- Increases revenue and occupancy by capitalizing on time-sensitive opportunities.
- Creates excitement around your brand with exclusive offers.
One-Click Automated Journeys
StayFi Email Plus offers a full suite of automated email journeys to help you connect with guests at every stage of their stay:
- WiFi Welcome: Greet guests as they connect to WiFi and provide key details.
- Post Departure: Build loyalty and drive rebookings with follow-up offers.
- Stay Anniversary: Inspire nostalgia and encourage guests to plan their return.
WiFi Welcome Journey
The WiFi Welcome Journey is designed to engage your guests the moment they connect to your branded WiFi network. This automated email campaign ensures your guests have access to everything they need for a smooth and enjoyable stay while also setting the foundation for future re-engagement and direct bookings.
Features and Details:
- Immediate Guest Engagement: Automatically sends a welcome email as soon as guests log into your WiFi.
- Essential Information at Their Fingertips: Provides easy access to property-specific resources like your guidebook, check-in instructions, or house rules.
- Upsell Opportunities: Promotes amenities or experiences like early check-in, late check-out, or local tours, increasing your revenue potential.
- Brand Visibility: Introduces your guests to your property brand with personalized messaging and calls to action, such as signing up for loyalty programs or following you on social media.
Benefits:
- Enhances the guest experience by delivering key information at the right time.
- Builds brand awareness and sets the stage for future direct communication.
- Drives additional revenue with well-timed upsell offers.
Post Departure Journey
The Post Departure Journey focuses on turning one-time guests into loyal repeat customers. This automated email campaign thanks your guests for their stay, gathers valuable feedback, and encourages them to book directly for their next visit.
Features and Details:
- Gratitude and Appreciation: Sends a thank-you email shortly after guests check out, leaving a positive final impression.
- Direct Booking Incentives: Offers a special discount or promotion to encourage guests to book their next stay directly through your website.
- Showcase Your Portfolio: Highlights other properties in your portfolio to spark interest in future stays.
Benefits:
- Builds loyalty by showing appreciation and staying connected after check-out.
- Drives direct bookings with exclusive offers and promotions.
Stay Anniversary Journey
The Stay Anniversary Journey re-engages past guests on the anniversary of their initial stay, sparking nostalgia and encouraging them to book their next trip with you. This email campaign reminds your guests of their wonderful experience and offers personalized reasons to return.
Features and Details:
- Inspire Nostalgia: Delivers a heartfelt anniversary email, reminding guests of their previous visit and thanking them for choosing your property.
- Incentives to Rebook: Offers discounts or perks exclusive to returning guests to make rebooking more appealing.
- Highlight New Experiences: Showcases updates to your property, new amenities, or seasonal activities to entice repeat stays.
- Connect and Inspire: Includes photos, guest testimonials, or highlights from their prior stay to create an emotional connection.
Benefits:
- Strengthens the guest relationship and keeps your property top of mind.
- Drives repeat bookings by leveraging personal memories and tailored promotions.
- Encourages long-term guest loyalty, turning occasional visitors into regulars.
Property AutoFill (Exclusively for Email Plus)
Create Smarter, Faster Email Campaigns in Seconds
Property AutoFill connects directly to your PMS to help you automatically insert the most relevant properties into your marketing emails.
How It Works:
- Sync Your PMS: StayFi integrates with 20+ major systems.
- Filter & Add Properties: Based on availability, season, or goals.
- Auto-Insert Property Details: Names, rates, and photos—no manual work needed!
Best Use Cases:
- Last-Minute Availability: Promote open properties to fill calendar gaps.
- Seasonal Highlights: Showcase winter lodges, summer stays, or holiday retreats.
- Repeat Guest Upsells: Share properties they haven’t stayed in or premium options.
Benefits:
Save time, personalize campaigns, and maximize your bookings with minimal effort.
Availability:
We’ll be rolling out Property AutoFill for all PMSs throughout Q1 2025. While we anticipate completing all integrations before April, the final rollout date for all remaining PMSs is March 17.
Release Dates by PMS: Property AutoFill is currently available for all our PMS Partners.
Pre-Arrival Guest Data Collection (Exclusively for Email Plus)
Seamlessly Collect More Guest Information Before Check-In
Don’t stop at just the booker—gather guest details before they arrive and excite the entire travel party with your offerings.
How It Works:
- Create Your Pre-Stay Page (HomePage) in StayFi, showcasing your guidebook and upsells.
- Send Automatically via your PMS (availability dependent).
- Guests Explore & Share: Everyone entering your property can view your HomePage.
- Guest Data Captured: Every detail syncs into StayFi’s CRM for future marketing.
Benefits:
-
Capture Data from the Entire Travel Party
Collect contact information from all guests, not just the booker, increasing your marketing reach and engagement potential. -
Boost Upsell Revenue
Promote add-ons like early check-in, private chefs, or adventure packages before arrival to drive incremental revenue. -
Enhance Guest Excitement
Share personalized itineraries, guidebooks, and local experiences, creating excitement and a memorable pre-stay experience. -
Seamless Integration
Automate data collection and communication through PMS sync, saving time while keeping everything centralized in StayFi’s CRM.
StayFi Email Essentials vs. Email Plus
StayFi offers two email marketing plans to meet your business needs:
| StayFi WiFi | StayFi Email Essentials | StayFi Email Plus | |
|---|---|---|---|
| Pricing Driver | # Active APs | # Contacts | # Contacts |
| Data Collection | |||
| PMS integration | ✔ | ✔ | ✔ |
| WiFi Slash Page | ✔ | n/a | n/a |
| PreArrival Data Collection | ✘ | ✘ | ✔ |
| Guest Experience | |||
| HomePage | ✔ | ✔ | ✔ |
| Integrated upsells | ✔ | ✔ | ✔ |
| PreArrival HomePage sharing | ✔ | ✔ | ✔ |
| WiFi Management | |||
| Occupancy alerts | ✔ | n/a | n/a |
| Offline alerts | ✔ | n/a | n/a |
| SmartConnect | ✔ | n/a | n/a |
| Email Marketing | |||
| Unlimited email sends | n/a | ✔ | ✔ |
| Advanced performance analytics | n/a | ✔ | ✔ |
| Pre-built one-click templates | n/a | ✔ | ✔ |
| PMS-integrated templates | n/a | ✘ | ✔ |
| Onboarding & Support | |||
| 7-day personalized support | ✔ | ✔ | ✔ |
Pricing: StayFi Email Essentials & Email Plus
| Contacts Level | Discounted Price* | ||
|---|---|---|---|
| From | To | Essentials | Plus |
| 1 | 200 | $0 | $0 |
| 201 | 350 | $7.50 | $10 |
| 351 | 500 | $10 | $15 |
| 501 | 750 | $15 | $20 |
| 751 | 1,000 | $20 | $25 |
| 1,001 | 1,250 | $30 | $40 |
| 1,251 | 1,500 | $40 | $55 |
| 1,501 | 2,000 | $50 | $70 |
| 2,001 | 2,500 | $60 | $80 |
| 2,501 | 3,000 | $70 | $95 |
| 3,001 | 4,000 | $80 | $110 |
| 4,001 | 5,000 | $85 | $115 |
| 5,001 | 6,000 | $90 | $120 |
| 6,001 | 8,000 | $100 | $135 |
| 8,001 | 10,000 | $115 | $155 |
| 10,001 | 15,000 | $145 | $195 |
| 15,001 | 20,000 | $190 | $255 |
| 20,001 | 30,000 | $285 | $385 |
| 30,001 | 40,000 | $335 | $450 |
| 40,001 | 50,000 | $385 | $520 |
| 50,001 | 75,000 | $575 | $775 |
| 75,001 | 100,000 | $750 | $1,015 |
| 100,001 | 130,000 | $950 | $1,285 |
| 130,001 | 150,000 | $1,050 | $1,420 |
| 150,001 | 1,000,000 | $1,400 | $1,890 |
*Maintain at least 1 active WiFi access point or integrate your PMS to receive discounted email pricing! Otherwise, standard email rates apply.
Get Started with StayFi Email Marketing Today
Ready to unlock smarter guest engagement and more direct bookings? Book a demo to see StayFi Email Plus in action or explore StayFi Email with a free account.
