When it comes to managing short-term rentals, efficiency and cost-effectiveness are paramount. Hospitable (formerly Smartbnb) has emerged as a favourite among property managers looking to streamline operations and enhance guest experiences. But how does Hospitable pricing stack up, and is it worth the investment? Let’s delve deeper into its cost structure, features, and benefits to help you decide.
Ratings
Features Comparison
Hospitable offers a robust set of features tailored for short-term rental hosts. Here’s a quick comparison of its key features:
- Automated Messaging: Personalised communication with guests based on triggers like check-in and check-out.
- Calendar Syncing Real-time updates across major booking platforms to prevent double bookings.
- Direct Booking Website: Commission-free booking capabilities.
- Task Management: Tools to assign and monitor tasks for cleaning and maintenance teams.
- Dynamic Pricing Integration: Compatibility with services like PriceLabs and Beyond Pricing.
For a detailed comparison with other PMS platforms, visit our features page.
Hospitable Pricing Overview
Hospitable offers flexible pricing tiers for short-term rental STR hosts, designed to streamline property management and boost earnings. The pricing structure now starts with Essentials, a free-forever plan for core day-to-day operations, while paid plans add broader functionality for hosts with larger or more complex needs.
Essentials has no subscription fee and includes unified inbox, automated messaging, multi-channel calendar syncing, tasks/operations, and the Guest Portal. However, hosts may need paid plans or paid add-ons for advanced workflows, direct booking, integrations, or broader team features.
Host Plan – $29/month
- Ideal for single-property managers.
- $10/month per additional property.
Professional Plan – $59/month
- Includes two properties, $15/month per additional property.
- Features smart lock automation ($5/device for extras).
- Direct Premium integration saves $166 per booking.
Mogul Plan– $99/month
- Covers three properties, $30/month per additional property.
- Advanced features like owner portals and custom branding.
- Enhanced smart lock automation with two devices included.
User Experience: Ease of Management
Customer Support
Scalability
Hospitable’s pricing model makes it a scalable solution for growing property portfolios. Essentials gives smaller hosts a free entry point for basic operations, while paid plans support portfolios that need more advanced features, team access, branding options, direct booking, and integrations. However, some users with larger portfolios may find certain customisation options limited.


