Managing vacation rentals across multiple platforms can be challenging, especially when balancing guest communications, bookings, and daily tasks. iGMS, formerly known as AirGMS, is a comprehensive property management software (PMS) designed to streamline these operations. Whether you’re handling automated guest messaging, payment processing, or direct booking, iGMS offers a suite of tools to simplify property management. In this iGMS review, we’ll dive into its key features, pricing structure, and app performance, and explore its API capabilities and direct booking options.
iGMS Key Features
We’ve compiled the most standout features here, or you can find a full table with every iGMS feature below.
Channel Manager
Automated Guest Messaging
iGMS automates guest communication, enabling you to set up message templates for check-ins, reminders, and check-outs. It integrates directly with messaging platforms like Airbnb’s, ensuring seamless and timely guest interactions.
The iGMS app offers a unified inbox, consolidating messages from different platforms into one place. Property managers can stay responsive, track guest communications, and manage bookings—all from their mobile device.
Task Management & Automation
Automating operational tasks like cleaning schedules and maintenance is easy with iGMS’s task management tools. Assigning tasks to your team, tracking progress, and receiving confirmation upon completion ensures nothing falls through the cracks.
Payment Processing & Stripe Integration
iGMS integrates with Stripe for secure, automated payment processing. You can manage deposits, cancellations, and refunds without manual intervention, reducing the time spent on accounting.
Multi-Calendar Synchronization
Managing multiple properties? iGMS’s multi-calendar synchronization allows property managers to view and update bookings in real time across all platforms, making multi-property management hassle-free.
Direct Booking Website Builder
Looking to boost profits? iGMS’s direct booking feature allows property managers to create a professional, customizable website for accepting commission-free bookings. This tool can help reduce reliance on third-party platforms, increasing revenue while maintaining control over the guest experience.
Check out examples of direct booking sites built with iGMS here.
iGMS Pricing: Flexible Plans for All Property Managers
iGMS offers flexible pricing plans to cater to property managers of all sizes:
- FLEX Plan: Free to sign up, $1 per booking. Perfect for smaller operators who prefer a pay-as-you-go model, with access to all core features, including the iGMS app and automation tools.
- HOST Plan: Costs $24-27 per property per month, ideal for growing businesses seeking advanced features without long-term contracts. It includes the channel manager, unified inbox, and task management.
- PRO Plan: Priced at $31 per property per month, this plan is tailored for large-scale operations, offering premium features like advanced reporting, a premium website builder, and market insights.
All plans include a 14-day free trial, so you can explore the platform risk-free before committing.
One of the major advantages of iGMS is its powerful API. The iGMS API allows for seamless integration with third-party platforms, enabling custom workflows and further automation. Whether you’re connecting to external apps or building custom solutions, the iGMS API ensures that your tech stack works in harmony.
iGMS Direct Booking Feature: Boost Your Profits
iGMS’s direct booking feature lets you build your own website to accept bookings without paying commission fees to platforms like Airbnb or Booking.com. This gives you control over the guest experience while increasing profitability. The direct booking site is SEO-optimized, mobile-friendly, and customizable, allowing property managers to maintain brand identity.
With the iGMS app, property managers can oversee operations from their phone or tablet. The mobile app offers access to key features like guest messaging, task management, and booking synchronization, making it easy to manage your business on the go.
iGMS Customer Support
iGMS excels in customer support, offering:
- 24/7 Live Chat: Quick responses from a knowledgeable support team ensure that help is available whenever you need it.
- Extensive Knowledge Base: A library of tutorials and articles helps users make the most of iGMS’s features at their own pace.
- Onboarding Assistance: iGMS’s onboarding team helps new users set up and migrate properties, ensuring a smooth transition to the platform.
iGMS Performance: Reliable and Scalable
Whether you manage a handful of properties or a large portfolio, iGMS is designed to scale with your business. Its performance is robust, ensuring fast, reliable service no matter the size of your operation.
iGMS Pros and Cons
Pros:
- Easy to use, even for beginners
- Automated guest messaging reduces manual workload
- Mobile app for management on the go
- Direct booking website builder for commission-free bookings
- Excellent customer support and comprehensive API
Cons:
- Limited integration with smaller, niche platforms
- Pricing can escalate with larger portfolios
- Occasional minor system glitches, quickly addressed by support
Final Thoughts: Is iGMS Right for You?
iGMS is a powerful solution for vacation rental managers looking to streamline operations and enhance profitability. Whether you’re in the market for a PMS with direct booking capabilities, a user-friendly app, or automation features, iGMS offers a comprehensive suite of tools to manage every aspect of your rental business. With its flexible pricing and robust API, iGMS scales smoothly, making it suitable for both small and large operations.
