About AH Luxury Properties
AH Luxury Properties manages exquisite beach houses perfect for accommodating large groups of 12-15 people. The company sought a better way to communicate with guests and retain guest information, leading them to adopt StayFi’s innovative platform.
“We have beach houses where 12-15 people may stay we can now market to all of the guests not just the main renter. ”
– AH Luxury Properties
Results Overview
- Significant increase in rebook rate after starting StayFi.
- Direct booking percentage surged, boosting overall occupancy by 35%.
- Enhanced communication with all guests staying at the properties
- Improved guest experience through proactive WiFi monitoring and seamless marketing integration.
Size
AH Luxury Properties actively manages 2 properties.
Location
South Carolina
StayFi Tools Activated
The Results
Enhanced Guest Communication
StayFi has revolutionized how AH Luxury Properties communicates with their guests. By capturing the information of all guests staying in their properties, not just the main renter, the company can now market to every individual. This approach has led to a significant increase in their rebooking rate.
Increased Direct Bookings and Occupancy
With StayFi, AH Luxury Properties has seen a notable increase in direct bookings. The direct booking percentage has surged, resulting in a 35% increase in overall occupancy. The ability to keep and maintain their customer base year after year has proven invaluable.
AH Luxury Properties shared, “We have already seen a huge rebook rate after starting StayFi”.
Operational Efficiency
StayFi’s Occupancy & Outage Alerts have significantly enhanced the guest experience at AH Luxury Properties. By being aware of any WiFi issues before the guests notice, the company can proactively address problems, ensuring a seamless stay for their guests.
Customer Support
AH Luxury Properties has experienced excellent customer support from StayFi, rating their assistance as a 5 out of 5.
Recommendation to Other Short-Term Rental Operators
To other short-term rental operators, AH Luxury Properties says: “Buy it now for more direct bookings!”
