About Savvy Vacation Rental Management
Savvy Vacation Rental Management provides a seamless solution for short-term rental owners, offering all the benefits of owning a vacation rental without the associated hassles. With Savvy’s comprehensive management services, property owners simply maintain their property while Savvy handles everything else.
“StayFi has given us an opportunity to directly connect not just with the guests who are booking our properties but also all of the people who are traveling with them.”
– Michael, Savvy Vacation Rental Management
Results Overview
-
- Significant growth in email their list, expanding from a few hundred to thousands emails collected.
- 50% increase in direct bookings, primarily due to the expanded contact list and targeted offers.
- Enhanced ability to connect with not just the booking guests, but all travelers in their party, leading to additional direct bookings.
- Minimal system downtimes.
Size
Savvy Vacation Rental Management currently manages 38 properties.
Location
California, Washington, Tennessee, Florida, and New Jersey, USA.
The Results
Growing Email List
Savvy Vacation Rental Management has experienced significant growth in their email list since partnering with StayFi. Initially, their guest services team struggled to collect a few hundred contacts. With StayFi, this process has been streamlined, and their list has expanded to thousands of contacts.
Michael notes,
“We had a few hundred before we joined, and those were mostly a result of clunky and awkward efforts of our guest services team. Now we have thousands and everything is captured and sorted automatically without having to think about it.”
Increased Direct Bookings
StayFi has also played a crucial role in boosting direct bookings for Savvy Vacation Rental Management. By capturing the contact information of all guests, not just the primary bookers, Savvy has seen a substantial 50% increase in direct bookings. This direct connection with previous guests has been instrumental in encouraging repeat bookings.
“We’ve secured direct bookings when we otherwise wouldn’t have solely because we had the contact information of guests who had previously stayed with us even though they hadn’t been the one to book originally.”
– Michael, Savvy Vacation Rental Management
Closing Thoughts
For those considering partnering with StayFi, Michael advises not to hesitate. “Do it! And don’t think twice about it. Whether or not you use their email and text marketing tools shouldn’t stop you from data collection and owning the relationship with your guests,” he emphasizes.
