eero Captive Portal: How to Set Up a Branded Splash Page with StayFi Express
With StayFi Express, you can capture guest data, automate marketing, and drive more direct bookings, all without replacing your existing eero setup. StayFi creates a branded guest WiFi experience that transforms your internet into a powerful marketing tool ideal for vacation rentals, boutique hotels, RV parks, and short-term stays.
About eero Hardware
What is an eero Captive Portal?
An eero captive portal, commonly called a splash page, is a web page that guests see when they first connect to your eero WiFi. Before granting internet access, the page usually allows guests to enter information, like name, email, and phone number. Hotels and airports often use splash pages to upsell, and now with StayFi, short-term rentals are also possible.
While eero routers don’t have native captive portal or CRM integrations, StayFi bridges the gap by layering a captive portal on top of your existing SSID, collecting guest contact information, and powering remarketing campaigns. The beautiful thing with StayFi is that you can create a captive portal without replacing your router or your current setup.
How It Works
How a Captive Portal Works with StayFi Express
Creating a branded captive portal with StayFi Express is a simple setup. However, the eero network does not support native integration for direct connectivity with StayFi. That’s why StayFi Express is used as an external device to help property managers and short-term rental hosts turn their existing WiFi into a direct-booking machine via branded splash pages.
Connect the StayFi Express device to your Amazon eero router via Ethernet to add a captive portal to your existing network. This lets you collect guest information when guests join your eero WiFi. Your existing eero network name (SSID) and password remain unchanged when integrating StayFi Express with your network. That means all your smart devices, including TVs, thermostats, cameras, and locks, stay connected—no need to reconnect anything.
How StayFi Express Turns Your eero WiFi into a Marketing Engine
StayFi Express works seamlessly with your existing eero WiFi network — no router replacements or network overhauls required. By simply plugging in the StayFi Express device, you can add a branded captive portal to your eero setup, transforming guest WiFi into a direct-booking and remarketing tool.
Here’s what you can achieve with StayFi Express + eero:
1. Plug In StayFi Express
Connect the StayFi Express device to your eero router via Ethernet — no need to change your SSID, password, or reconnect smart devices.
2. Capture Guest Data
Guests log in through a branded splash page, allowing you to collect verified emails, phone numbers, and stay details every time they connect to WiFi.
3. Automate Guest Remarketing
Use StayFi’s built-in email & SMS tools (or sync with your CRM) to send automated review requests, upsells, and direct rebooking offers.
4. Drive More Direct Bookings
Watch your repeat guests return and book directly, filling your calendar with loyal customers while reducing OTA dependence.
How It Helps
Why Integrate StayFi’s Captive Portal with Your eero Setup?
Upscaling is vital for any business in today’s digital age. Hotels, resorts, vacation rentals, RV parks, campgrounds, and other businesses that offer WiFi can use a captive portal as more than just a way to connect users to the internet. It can become a powerful marketing and engagement tool for upscaling your business.
A captive portal ensures that users accept your terms of service, keeping your network compliant. More importantly, it enables you to collect verified contact information — often missing when bookings come through OTAs, walk-ins, or third-party platforms. By integrating StayFi’s captive portal with your eero network, you can build a rich database of customer contacts to fuel review requests, repeat booking offers, upsells, and remarketing long after their first visit.
How to Set Up StayFi Express on eero
Say goodbye to complex installations. In four simple steps, you can easily set up StayFi Express on your eero router.
- Connect StayFi Express to your eero router with the included Ethernet cable.
- Log in to your StayFi dashboard, go to the Access Points page, and follow the in-app flow to configure your StayFi Express in your eero app. You will need access to the eero app to complete this step.
- Confirm your setup in the StayFi dashboard and activate the device. Afterwards, assign it to your property.
- Guests continue to connect to the WiFi using your existing SSID and password, which will now display a Captive Portal.
Supported eero Systems with StayFi Express
StayFi Express works with nearly all models of the Amazon eero without requiring you to replace or upgrade your existing equipment. Whether you manage a single property or a multi-location network, StayFi Express integrates seamlessly with various eero device models and access points, such as:
- eero 7, eero Pro 7, and eero Max 7 with WiFi 7 access points
- eero PoE 6 and eero Pro 6E with dual-band WiFi 6 power-over-Ethernet access points.
- eero mesh technologies: TrueMesh, TrueRoam, and TrueChannel.
StayFi Express is perfect for mesh systems and ISP-provided routers that can’t natively integrate with StayFi. Once you have devices set up and running, you begin to enjoy the unique value StayFi Express adds to your business.
Try StayFi Express with eero
Trusted by thousands of operators, StayFi Express seamlessly integrates with your existing eero setup. Whether you manage a single rental or an entire portfolio, it turns your guest WiFi into a powerful, conversion-driven marketing tool.
Splash Page Customization & Data Capture
StayFi’s built-in splash page editor allows deep customization. Upload your brand logo and images, choose custom colors, fonts, and backgrounds, and other designs for your brand.
You can include a welcome message, require terms of service acceptance, and choose what users see after logging in — using StayFi HomePage to drive engagement with your digital welcome book, booking engine, special offers, or any custom content.
Furthermore, StayFi Express integrates with ZeroBounce to verify email addresses in real time, ensuring that your contact list stays clean and fully usable for future marketing campaigns.
Email, SMS and CRM Integrations
Once contact data is captured, you can use StayFi Email — StayFi’s built-in email marketing platform — to build segmented audiences, automate review requests, send rebooking offers, and track performance. Everything is fully integrated with your guest CRM and WiFi data — no manual steps required.
StayFi also instantly syncs captured contacts to your external marketing tools, including:
Email & CRM integrations:
Mailchimp, HubSpot, Constant Contact, Salesforce, and more — see our full list of integrations.
Other Integrations:
Zapier or CSV downloads for use with any platform.
Whether you use StayFi Email or your existing marketing stack, StayFi makes it easy to turn WiFi data into repeat business and direct revenue.
Ready to Turn Your Guest WiFi Into a Marketing Engine?
Start collecting verified guest data, driving repeat bookings, and upselling effortlessly—right from your WiFi splash page.
WiFi Login Experience for Users
From the user’s perspective, the StayFi-powered eero WiFi login process is fast and simple. After connecting to the network, a branded splash page appears — fully mobile-optimized and quick to load.
When a guest connects to your network (your existing SSID), the splash page auto-loads on the first browser request, prompting them to enter their email, phone number, and agree to the terms. Instant internet access is then provided.
You can set up a 30-day device remember window so your frequent guests don’t have to log in again.
How StayFi Express + eero WiFi Powers a Complete Guest-Marketing Strategy
StayFi Express delivers everything you need to scale a marketing engine by providing an avenue for:
- Branded Guest WiFi Experience: Deliver a comprehensive and exciting brand experience when a guest connects to WiFi. Customize your splash page with your logo, colors, and background to reinforce trust and professionalism.
- Email/SMS Automation for Rebooking and Reviews: Automatically send branded emails or SMS messages that thank guests, ask for reviews, or offer discounts for direct rebooking. StayFi’s built-in marketing suite or your connected email platform can help manage these email automations with minimal setup.
- Upsell Integrations for Pre-arrival and On-property offers: StayFi integrates with popular upsell platforms, letting you promote upgrades before or during guests’ stay.
- First-party CRM with Custom Tags and Filters: StayFi Express builds your own first-party CRM by capturing verified guest data directly through the WiFi login process.
- Ad Audience Syncing with Facebook and Instagram: StayFi syncs your email list with ad platforms like Facebook and Instagram, allowing you to run targeted ads to past guests and similar audiences.
By combining WiFi marketing, CRM, and automated marketing tools, StayFi Express helps hospitality businesses of all types convert more direct bookings and grow repeat business.
Comparing eero Guest Network vs. StayFi Express
When managing WiFi for vacation rentals, boutique hotels, or other short-term stays, your captive portal matters. It’s not just for access, but for guest engagement and long-term revenue.
eero provides fast, reliable mesh WiFi, but it doesn’t include a built-in captive portal for guest data collection or branded experiences. This is where StayFi becomes vital for your business.
Seamlessly layered on top of your existing eero setup, StayFi adds powerful marketing capabilities, including branded login pages, guest email capture, CRM integration, and automated follow-ups, all without needing to change your device.
Here’s how StayFi enhances your eero WiFi network:
| Feature | eero Guest Network | StayFi |
|---|---|---|
| Branding |
Basic
|
Fully customizable splash and landing pages
|
| Data Capture |
None
|
Real-time email and phone number syncing
|
| Email Verification |
None
|
Integrated (ZeroBounce)
|
| CRM Integration |
Not supported
|
Mailchimp, HubSpot, Salesforce, and more
|
| Marketing Automation |
None
|
Automated email/SMS campaigns, upsells, and marketing flow.
|
| Audience Building for Ads |
None
|
Sync contacts to Facebook/Instagram for retargeting
|
Results from StayFi Express Users
StayFi is now deployed across 80,000+ vacation rentals and boutique hotels on eero, where it has become a cornerstone of guest engagement and repeat-booking strategies. Here are some of the results our customers have achieved:
Heirloom has done about $35,000 in direct, repeat bookings in the first 6 months of using StayFi’s email marketing, and have been able to accumulate over 50,000 emails in just 6 months of trusting StayFi.
Since starting with StayFi, Tiny Pines have utilized StayFi’s email capture and plugins to deliver retargeting campaigns that resulted in more 5-star reviews. The occupancy alert feature caught two guests who misreported the number of guests during their stay.
Cozi Vacation Rentals grew direct bookings from 0 to 30% in just over a year by using StayFi guest WiFi with email marketing, building a list of 25,000+ guest emails.
Ready to Take Control of Your Guest WiFi?
StayFi makes it easy to turn your eero network into a powerful marketing tool. Whether you’re managing one property or dozens, you can capture guest data, automate follow-ups, and build long-term loyalty, all from a branded WiFi login page. Create your free account or book a demo to see how it works in real-time.
Got Questions? We’ve Got Answers!
Do I need to replace my eero router to use StayFi Express?
No. StayFi Express works alongside your existing eero network. You only need to plug in the small Express device. No router swap required.
Will my smart devices disconnect after adding StayFi Express?
Not at all. Your primary eero SSID stays unchanged, so smart locks, TVs, thermostats, and cameras remain connected.
How long does the StayFi Express setup take?
Setup takes less than 30 minutes with guided support. You’ll need to make a few changes in the eero app and activate the device in the StayFi dashboard.
Do I need one device per property?
Yes. Each physical property location needs its own StayFi Express unit. However, you can manage them all from one StayFi account.
Can I manage multiple properties from one account?
Yes. StayFi’s dashboard supports multi-property management with separate branding, guest lists, and analytics.
What settings do I need to adjust on my current network?
To set up StayFi Express, you’ll need to reserve a static IP address, disable IPv6, and configure a custom DNS. If you have a guest network enabled, you’ll need to turn it off as well. We’ll provide step-by-step instructions for each step, or we’re happy to walk you through the process on a call.
Can I control who accesses my eero guest WiFi?
eero lets you control access, but it does not verify identity beyond your settings. You can create a separate guest network with its own password, change that password at any time, and pause or block specific devices from the app. Anyone with the guest credentials can connect, and eero does not require users to prove who they are.
For enhanced control with eero and StayFi Express, you can require guests to pass through a branded splash page and enter a valid email or phone number that is checked in real time. You can also set session time limits, bandwidth caps, and device limits. StayFi logs access details and gives you clean guest contact data for follow-up marketing.
